Shipping Information
Shipping Carriers
Rates posted are based on a 1 lb package. Shipments that exceed 1 lb and/or contain hazardous materials or oversized goods will have additional charges based on individual circumstances. Rates are subject to change without notice. Rates vary based on order payment method. Rates include current fuel surcharges.
Domestic Air Shipping
| Open Account or Prepaid | C.O.D. | |
|---|---|---|
| Priority Overnight® | $34.99 | N/A |
| Priority Overnight® Saturday | $48.99 | N/A |
| Standard Overnight® | $29.99 | N/A |
| 2Day® (includes Saturday where available) |
$24.99 | N/A |
Domestic Air Shipping
| Open Account or Prepaid | C.O.D. | |
|---|---|---|
| Next Day Air® | $34.99 | $47.39 |
| Next Day Air® Saturday | $48.99 | $61.39 |
| Next Day Air Saver® | $29.99 | $42.39 |
| 2nd Day Air® | $24.99 | $37.39 |
1st Class Air® - Standard U.S. parcel post rates apply. C.O.D. is only available to accounts with company check privileges. Cashier's checks or money orders are not accepted.
Canadian Ground Shipping
| Approx. Cost | Weight Limit | |
|---|---|---|
| Ground 4-8 Day | $14.99 | 5 pounds |
Throughout the year, Stuller closes for various holidays. This may affect some shipping times. View Observed Holidays
Important Shipping Information
- Guaranteed delivery times are based on your zip code.
- Not all services are availabe in all areas.
- Ground delivery service is available for items that are too large or too heavy for next-day delivery to be cost effective. Please note that freight and insurance are billed at the time of the shipment.
- Hazardous materials will be shipped ground.
- The maximum allowable weight for a FedEx or UPS shipment is 150 pounds. If your order exceeds 150 pounds, it will be split into multiple shipments.
- Additional shipping charges may apply to orders shipped outside of the U.S.A., and carrier options may be limited.
C.O.D. (Domestic Only)
- Carriers add an additional fee for C.O.D. shipments as reflected in the table above.
- Carriers may also add additional assessorial fees based on delivery area.
Liability
All carriers are responsible and liable for any damages that occur during transit. If you suspect any damage or shortage caused during transit, follow these instructions:
- Do not sign freight bill or receipt without making a notation on the freight bill.
- Retain all packing material and shipping cartons until the carrier has made an inspection.
- File a claim directly with the carrier within 15 days. Stuller cannot file a claim for you.
Ordering Information
Your order processing and cutoff times are based on your location and local times. This means that no matter where you are located, you can place your order until that time with next-day delivery.
2024 Extended Holiday Hours
We will be open on Saturdays beginning November 30, 2024, through December 21, 2024.
Customization Cutoff Dates
Order by these dates for shipment on or before December 23, 2024:
Stone-Set Monogram Styles
Monday, December 2, 2024
Monogram-Only Styles
Monday, December 9, 2024
Stone-Set In-Stock Styles
Thursday, December 12, 2024
Engraving and Sizing In-Stock Styles
Tuesday, December 17, 2024
Deadlines are subject to change.
Platinum and assemblies could add additional production time.