Bridge®
Sessions
Opening Remarks
The opening session will focus on defining each area of experience, identifying potential roadblocks, discussing solutions, and grounding next steps through a variety of thought-provoking leadership concepts.
Our Industry Today
The jewelry industry achieved 14 years of normal growth in one calendar year, followed by an encore of sustained elevated sales levels in 2022. Consumers have returned to normal behavior with the pandemic in the rearview mirror, but the market is facing challenging economic headwinds. Jewelers should prepare to face these rapidly changing factors. This presentation will cover the factors influencing the jewelry industry, market performance over the recent past, and — more importantly — what lies ahead.
Building An Experience
What is experience? Join us as Taylor Burgess, Stuller’s chief customer officer, takes a deep dive into experiential retail. Learn how creating impactful moments that matter and emphasizing great experiences set you apart in an ever-evolving landscape.
Designing With Digital Technology
Take your custom jewelry business to the next level with our digital design solutions: CounterSketch® and MatrixGold®. In this session, we will discuss how you can bridge the gap between physical and digital to maximize your productivity. We’ll explore the basic functionalities of our software and share best practices for implementing this innovative technology in your business.
E-Commerce Solutions
Join our team for a quick presentation to help you learn how Stuller's e-commerce solutions can power your digital marketing and help grow your business. This presentation will be followed by breakout sessions where you can get face-to-face time with industry experts to discuss email marketing, digital advertising, social media, and enhanced e-commerce.
Hot Topics in Diamonds Panel Discussion
Learn from our team of diamond experts as we discuss today’s hot topics: lab-grown diamonds, screening essentials, price increases, diamond recycling, and more. Questions for the panel are encouraged, so come ready to ask our experts.
Keeping Up With Today's Trends
Get excited for an open panel discussion centered around key influences and aesthetics that are shaping fine jewelry and bridal designs. Trends can feel risky and uncomfortable but are worth the investment when you find trends with staying power. Join a discussion with key members of our team who follow and work with trends and design each day.
Reset and Refocus: Business Planning 101
Over the past three years, our industry has seen incredible growth that has kept many of us reacting rather than planning. As the post-pandemic dust settles, it is important for us to step back and zoom in on our business and teams. Business plans are essential for the success of organizations of any size. Join us to dive into the basics of business planning to help reset and ensure a foundation of success through a goal-oriented culture.
Service and Profit
Are you ready to give your repair business a profit boost that can play a more significant role in your business success? Join this important conversation on how upselling, proper documentation, staff education, technology, appropriate pricing, and other simple practices can grow your repair business while increasing what you make with each job.
Driving Custom
Customization is one of the hottest topics in the industry. In this session, we will discuss customization trends, its direct impact on the bridal business, and how Stuller can be a powerful partner to you for any level of customization — from the simplest to the most unique.